We know you like options, so we offer Afterpay, PayPal, Stripe, Mastercard, Visa, Amex and bank deposit services to ensure the security of your payment details. PayPal accepts all major credit cards (except Diners), charged in AUD. Invoicing is available on the Corporate plan over five orders.

DOMESTIC: We ship within three business days. Our team chooses the quickest courier or Australia Post to get from us to you. If you have any concerns, please contact us. We will keep you informed of the progress of your order.

INTERNATIONAL: We regularly ship to New Zealand, please note that free shipping is not available, and shipping fees are slightly higher. If you are outside of Australia, we would be very happy to send you our products. Please email us, and we will provide you with a shipping quote.

We love our products, and we hope you will too. But if you are not happy for whatever reason, send it back to us within four weeks of the order date, and we will happily exchange it or refund you if the contents are unopened and unused.
All returns can be sent to PO Box 3140, Prahran, VICTORIA, Australia 3181.

Our products are Cruelty-Free, Australian Made or sourced, Vegan, and Certified Pure. Where possible, we choose only recyclable, biodegradable, or compostable products and packaging.

These essential oils are the finest quality available and have been stringently tested and certified as 100% pure, natural & true to botanical.

Our herbal Sleep Tea is made with all Australian organic and natural ingredients.

Our products are not tested on animals. We are proud to work only with cruelty-free suppliers.

Yes, you can pre-order products. We apologise if your item is currently out of stock; we are continually restocking and updating our website. If you wnat to check please send us an email.

Our gift sets are suitable for all occasions and all genders. These include birthday gifts, gifts for him, and gifts for her from our bespoke collections here.

We can tailor a birthday gift set or a special occasion gift set for your friends and family. We can also include a gift card and a message and ship directly to your friends and family.

If you can't find what you are looking for on our site, please email us with your budget, and we will tailor a gift just for you.

We are always happy to help. If your order has left our facility, we can place a new order and provide a credit for the items when they are returned.

If your order has not left our facility, we will be happy to accommodate as best we can. Please email us, and we will get in touch as quickly as possible.

Yes! If you are having trouble deciding on the perfect hamper gift for your staff or clients, The Sleep Boss offers virtual gift vouchers that your recipients can redeem via our website at their convenience.

Simply choose the value to purchase a gift voucher at the value of your choice, and let your recipient choose what they want!

We offer corporate gift sets, gift hampers, team care packs, and gift packs for your clients or staff.

Please email us for more details on bullk orders.

According to the Australian Tax Office Website, individual gifts below $300 are a tax-deductible expense as long as they're classified as a 'non-entertainment' gift. The same rule applies to other special occasions such as birthdays. Gifts of $300 or more are subject to FBT but remain deductible. If you have any questions, please consult your accountant for advice.

Nope! We have a wide range of products that you can choose from. If you're looking for something specific, just contact us for a customized proposal that meets your needs.

Absolutely! Your gift, touch! We would love to work with you to create a personalised message that truly reflects your brand and values. Simply contact us with your requirements, and we will arrange a personalised quote to suit your budget.

Choosing a Sleep Boss gift box means choosing quality and sustainability. Our gift boxes are more than just a box, they're a statement of intentional care for your friends, clients or staff. With each unique gift box, you can include a personal gift card, no matter the quantity you send. This will leave a lasting impression and have your recipients talk about your corporate gift more than others they may receive.

At The Sleep Boss, we're committed to reducing waste and being eco-friendly in all aspects of our business. From our refillable range to our casing take-back program, we've taken a 360-degree approach to sustainability.

Our gift boxes are made with biodegradable materials and our mailer bags are compostable and biodegradable (AS4736 & AS 5810).

We also use biodegradable cornstarch padding buds and diffuser casings. Plus, our packaging is recyclable, and we have a recycling program for all packaging.

We're also proud to be vegan-friendly and not test on animals, and to be PETA-compliant and palm oil-free.

Our Free Casing Take-Back Program is designed to reduce waste and encourage sustainable practices.
It's easy to get started - simply complete this form , and we'll send you a free shipping label to send back any empty bamboo casings within The Sleep Boss range. We'll handle recycling through TerraCycle, ensuring our casings have a second life.

DOMESTIC We ship within three business days. We ship via Australia Post to get your order from us to you. If you have any concerns, please contact us. We will keep you informed of the progress of your order.

INTERNATIONAL We ship to New Zealand regularly. Please note international shipping fees apply. Delivery delays may occur through customs. For other countries: If you are outside of Australia, we would be very happy to send you our products.

Please email us, and we will provide you with a shipping quote.

To learn how to clean and refill your essential oil rollers, please follow the instructions here

To learn how to replace your refill bottle in your bamboo casing, please follow the instructions here

Yes, all our products are not just vegan-friendly, they are not tested on animals and are organic and natural. We aim to reduce our environmental footprint through every step of our process.

Whether you're searching for the best birthday gifts for him, her or them, our curated gift sets cater to everyone's well-being needs. At The Sleep Boss, we believe in making a difference not only in our lives but also in the world around us. That's why we offer a collection of beautiful, ethical, and sustainable products for your home, perfect for the conscious shopper seeking an eco-friendly lifestyle. Check Gift Set Collection , and if you'd still prefer to customise a selection of our products, send us a message here

Don't hesitate to reach out to us if you have any other questions or feedback.
We'd love to hear from you, whether it's to share your experience with our products or simply to say "hi"! You can send us an email or use the contact form on our website.

We use AUS POST in most cases for delivery within Australia. Standard shipping is 4-5 days, depending on your location. If you need is fast choose Express shipping.

GET READY FOR A RESTFUL HOLIDAY! Christmas is just around the corner. Here’s everything you need to know about our shipping schedule to ensure your gifts arrive on time.

Shipping Details: We send all parcels via Auspost. Our last shipping date this year to guarantee delivery by Christmas is typically December 16th. Order your wellness gifts for yourself and your loved ones now.

Important Dates:

• Orders from December 16th to 20th may not arrive in time for Christmas
• Orders placed on December 22nd will be shipped after our break, starting January 6th.

Sustainable Practices: All of our products come in eco-friendly packaging, so you can gift with a clear conscience.

Questions? If you have any questions, email us at Email Us